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Triangle Carwash in Harrisburg PA Complaint - Side Mirror Damage By Carwash - Deny, Deny, Deny

Review by Annie2 on 2008-03-09
HARRISBURG- EMAIL: TRIANGLECARWASH@COMCAST.NET, PENNSYLVANIA -- I took my car to Triangle Carwash in Harrisburg, PA. It went in one end and came out the other end with the side mirror hanging off. When I complained to the manager, he said it must have been broken before it went through the system. When I arrived home,I took several photos of the damage and then sent them to the carwash manager and to the company owner. In fact, I've sent 3 more letters (certified) since them. The mirror costs a little over $500 to fix/replace. My deductible is $500. This company has ignored all my letters and refuses to acknowledge my existence. After talking to a lot of people, I have learned that this place (as well as several other car washes in the area - maybe owned by the same guy?) always deny any damage claims. If you have had a similar experience, DON'T GIVE UP THE SHIP.

That's what they expect since they know many people don't have the time or resources to pursue legal action. More consumers should fight for equity by filing a civil complaint with the local district justice. You don't need a lawyer with you. Just tell the judge the facts and the truth.

Hopefully, justice will prevail. Annie
Comments:3 Replies - Latest reply on 2008-03-09
Posted by Anonymous on 2008-03-09:
Taking the complaint to court is a great idea. But you will have to prove the mirror was damaged before the car wash. I realize this sounds negative but sending certified letters only means they received them. There's no legal reason for them to respond. Every car was I've been to has a sign stating they are not responsible for loose or damaged parts.
Posted by FoggyOne on 2008-03-09:
I have not seen a car wash yet that didn't have a sign saying they (the car wash) are not responsible for any damage. You do this at your own risk. $500 mirror..ouch.
Posted by Anonymous on 2008-03-09:
If you cannot prove that the mirror was not already damaged before your car went through the wash, you really don't have a leg to stand on. All car washes have the same sign stating they are not responsible for any damage.

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