White Rock Chrysler Complaint - Poor Workmanship And Customer Service

Review by jeremy_m on 2008-03-09
WHITE ROCK -- White Rock Chrysler did work on my Dodge 2500 diesel truck. After changing the injection pump, they failed to properly tighten the fan pulley. All 6 (supposed lock-tight) bolts backed off and sent my serpentine belt flying across the road. All I wanted was for them to pay for the parts, as I would rather not have them do the work again. The service adviser AND the service manager told me it wasn't their fault and told me to take a hike.

This isn't the service I would expect from a 5 star dealership. I certainly would NOT recommend buying a vehicle from White Rock Chrysler, or having it serviced there.

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