Creative Technology Ltd Complaint - Unservicable Digital Camera
AUCKLAND -- I purchased a Creative "DC Cam" Digital Camera in Hong Kong June 1995. The camera came with a one year warranty.
2 years later in 2007 the camera developed a fault during a vacation. When we returned home I contacted Creative who directed me to their local agent to organize repairs.
The agent sent the camera away to be repaired however the repairs never took place as after receiving the camera Creative then told me that they no longer had parts for that model.
It was only after several more emails that they admitted the reason for this was that they had stopped making digital camera's altogether.
It seems ridiculous to me that a camera would be completely unserviceable after only 2 years, especially when purchased from such a large international company.
I am now trying to locate an independent digital camera repairer whom I will probably have to pay a large sum for the repair.