US Airways Informative - Avoid US Airways at all costs!
I have never seen a service so dedicated to making their customers unhappy. NEVER, NEVER fly US Airways if you can help it. We were supposed to get to Vegas at 8:30am with a direct flight with US Airlines out of Calgary, Alberta, Canada. They delayed our flight for a couple hours all the while moving us to three different terminals and not telling anyone what was going on, before they finally cancelled our flight all together. So we had to pick up our luggage, recheck it in with Air Canada and book a new flight to Vancouver which then flew to Vegas at 2:45pm. There was a three hour lay-over in Vancouver... We didn't get to Vegas until 6pm that night and if anyone has ever flown before will understand the pain of standing in a grueling lineup. Well, we had to do it about a dozen times that day! We lost an entire day of our trip to boot. Not to mention when we got onto the US plane, they had to boost us to get it going!! Same thing on the way home. The way home wasn't so bad, only delayed for an hour and we all got to sit in seats that didn't recline...the best flights ever... I would rather shoot myself in the eye rather than to ever have to take those flights again.
Maybe US Air would consider to cough up the money to at least maintain their planes. It's incredible not more of their planes fall out of the sky. After the whole ordeal, we naturally complained (they did the same run-around bull over the phone too- I was on the phone for two hours!) they thought we should have a 25% discount on our next flights!! They can shove it!
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