Midas Complaint - Midas Is A Bunch Of Crooks
MISHAWAKA/TERRE HAUTE, INDIANA -- I went to a Midas in Terre Haute, IN when I was visiting my fiance because I needed to get my brakes done. The price was ok but they "forgot" to reconnect the emergency break. I found this out because my brother was being stupid in my car and decided to pull up my e-brake when I was driving and we kept on driving. I called up the Midas in my hometown, Mishawaka, IN and told them about what happened. They kept giving me the runaround - "Our technicians have 20 some years of experience and would never be that irresponsible.... blah blah blah." I told them to check it out for themselves. They did and said they would reconnect it free of charge. Except that then they decided to take tell me that I needed to get my pads done in the front and had taken them apart without even asking me. They also said that there were grooves in the discs and I needed to get those buffed out because that can effect the strength of my braking. They charged me $57 to run it under the machine for two minutes - I saw them do it. They also tried to tell me that the bushings in my car were bad as well as the struts in the back.
The other Midas said everything was fine, as did the dealer when I took it to them later to make sure. As for the brakes, they had only been done on the back in Terre Haute and the front ones should not have been taken apart. I told them to put it back together and I would have my dad do them over my fall break. They charged me for the labor of taking it apart and told me that I had wasted their time. Oh, and as for that manager who wrote - "I'm so hurt that customers would say these things about our company" maybe you should try and figure out why people are saying it about your crappy company instead of crying.
I've looked on the internet and there are thousands of complaints against Midas. Sure there are people who complain because thats what they do, but not this many. Anyone who reads this, I would avoid Midas at all costs.