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UA Durr Complaint - Home Warranty

Review by krobjack on 2008-03-10
ALABAMA -- My UA Durr home warranty insurance was paid separately when I purchased my home September, 07.

Soon after I moved in I began having a leak in the basement. I called UA Durr the week before Valentines. The representative stated a contractor would contact me within 3 days. I never heard from no one. When I called back to UA Durr, I received the answering service stating to call back after the 25th, which I did. I see the worse has happened and now do not know what to do. Alliance has accepted their people, and I paid for that home insurance but now I see they wlll not pay much. Whom do we contact to get our money back from UA Durr? Can we get money back?

I am in the process of having someone come out to look at the problem. I've also initiated contact with my Attorney. Any suggestions?
Comments:2 Replies - Latest reply on 2008-03-17
Posted by tnchuck100 on 2008-03-10:
SUE! Since you have initiated contact with an attorney that is going to be your best bet. Make sure he is also suing for his fee as well.
Posted by CapnCarl on 2008-03-17:
We have reported them to the BBB and the Jefferson Parish (Louisiana) District Attorney's Office

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