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Nuance Complaint - No Free Tech Support

Review by RonR on 2008-03-10
Do not buy from Nuance unless you want to pay for tech support. I spent $100 for a PDF Professional V5. I installed it and then when I tried to run the program, it crashed. I went online to get tech support and I was informed that I would need to pay an additional $9.95 for email support and I would only get ONE free tech call.

They do not even support their products without additional cost. I have purchased 4 other products from this company and never had to contact tech support.

DO not buy from NUANCE unless you want to pay additional money for tech support!

Ron
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