National Home Protection Complaint - Home Depot Rebate Scam
NEW JERSEY, NEW JERSEY -- This company offered $50 Home depot rebate to get you to sign up their service. That is exactly why I signed up. It has been 7 months and I have not seen my rebate. I left them about 8-9 voicemails & no one responded. Finally someone did & said that according to their policy I need to file after having had the service for 60 days (unlike any other rebate which needs to filled right away before a certain date or time NOT AFTER. anyways she said they will let me refile it again. So I did refile and then when I call up after 4-5 weeks I am told they do not have it .......after I had to call them 10 times again to get an answer I was told what I was told the first time & also that they do not have the new rebate form. I have the date & times confirming that the faxed was received by them. Despite my repeated effort no one responds ...they say rebate department can be reached by email & they get back to you within 24 to 72 hrs. My last email to them was on Feb 27th & I have not heard back from them.
When I call they say write email. When I write they don't respond. It is all a scam & I am very unhappy with the service I have received. Also I was given a service number to get some service done but was later told by the contractor & not NHP that it is not covered. Then how come NHP gave me a service number stating it is covered..... This is a whole another story. I will tell everyone to go with a better known company rather then this.