E-trade Complaint - Funds Transfer to Broker Account
OK I thought I'd vent my frustration here because it seems it's the only thing you can do when dealing with Customer No-Help Service.
I opened an E-Trade A/C a couple of weeks ago and was firstly impressed by the website set up. It took a while for my initial deposit to go through but gave it the benefit since it was a new account and not linked.
A week later I transferred a large sum using the Quick Transfer system on E-Trade set up to my linked account. No problem got an email and notification the next day my funds were transferred and accruing interest. The funds were also deducted from my linked account. The market was majorly moving so I was ready to trade on some researched stock I'd been waiting for the right time. But alas! Although my funds were in my E-Trade account, accruing interest, and cleared from my linked account...THE FUNDS WERE NOT AVAILABLE TO TRADE!!! What the f#*k... Customer No-Help Service assured me the funds were there accruing interest but would not be available to trade for 5 days!!! In a moving market it was quiet frustrating to see my chosen stock rise dramatically and not be able to trade! Thanks E-Trade for holding MY MONEY in nowhere land.
Note to E-Traders, make sure you set up a link from your external account and transfer from there. It apparently will be available on same day of posting in E-Trade...NOT 5 F&%KING DAYS LATER!!!