Dell Computer Corporation Complaint - Do Dell Dollars Really Exist?
REDDING, CALIFORNIA -- In the middle of January this year I purchased an expensive Dell computer. Sales person Rene Rosa promised me I would receive two Dell Dollar Cards, $100 plus $50, four to six weeks after receiving my new Dell. If they hadn't made that promise I would have purchased another MPC computer, something I made Rene well aware of. Well here it is two months later, got my new Dell, and no Dell Dollars. Now I'm being told (by Dell) that I am not entitled to them. How about that! Is Dell hurting for money that bad, that they have to lie to potential customers to make a sale? Something else they have done is to ship me something I did not order and put it on my account. I refused to accept the shipment, yet I am still being billed for it.
What is Dell going to do next, send me a new laptop and bill me for that also? How many people are out there that Dell is pulling this chit on? Nice to see Dell has such a great Code of Ethics for employees to follow. Way to go Dell!