Leapfrog Complaint - Leapfrog Fly Pentop SCAM!!

Review by Scammed by Leapfrog on 2008-03-12
I bought the Fly Pentop computer for my daughter and was SCAMMED big time! Nowhere on the box, or in the informational materials does it state that "this will not work with certain brands of laptop computers"....such as Dell or Mac! It states that it is compatible with Windows XP, but not if you have a Mac??? Are you kidding me?? Of course you don't find this valuable information out until AFTER you have opened the box & attempted to install the program and cannot return it to the store! You actually have to call their crappy customer service line to find this out. THEN, to add insult to injury, Leapfrog refuses to credit or refund any of the money spent -- which was close to $200! The "special" notebooks cost $10 each - none of which can be used....What a SCAM!

I would discourage people from purchasing anything from Leapfrog, because they won't stand behind it and they don't seem to understand that the economy is bad, which means that they should really be treating customers better -- because most people don't have a whole of disposable income and will reconsider where they spend it....especially if they realize that Leapfrog has no problem with false advertising!
Comments:3 Replies - Latest reply on 2008-03-12
Posted by dude in lude on 2008-03-12:
"*This product is not currently compatible with Macintosh operating systems." <----off there site. I dont think its a full blown "were out to get your money scam" but more a mis communication error, they could have been a little more clear. Leap Frog makes amazing kids learning tools that sell well, I doubt they are "SCAMMING" you purposely.
Posted by Anonymous on 2008-03-12:
I agree, Dude. Leapfrog makes amazing learning products for kids. I don't see any scam here.
Posted by thensider on 2008-03-12:
My daughter has tons of Leapfrog products and I think they are great. I have never had a problem with the Customer Service.

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