Panasonic Informative - Panasonic Customer Service is THE WORST
MINNESOTA -- I have never in my life encountered worse customer service than my recent experience with Panasonic. The front line reps are rude, arrogant, and dismissive. Every deadline they've set for themselves has been missed badly. I'm promised a call back in an hour and days go by. And when I call them to inquire I get the brick wall.
No compassion that my TV doesn't work. No regret that they've missed every deadline they've set. No explanation for them completely ignoring me. No excuse for their condescending attitude and rude language.
It's just been a shocker to me that a company can have a service arm this poor and continue to operate.
After just two years my 32" LCD TV screen broke and the cost to repair is nearly double the price of a brand new set. NEVER AGAIN with Panasonic.
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