Overstock.com Complaint - Total Scam
What a nightmare! I ordered a rug on 3/1, received a confirmation email, received a shipping notice on 3/5--and it was all B.S. They never had the product at all. After inquiring about its whereabouts through Live Chat on 3/12, I was told the rug was on its way, and I'd receive it on 3/13 or 3/14. I then got an email on 3/13 saying they had received my "return" and were refunding my credit card. What return??? Nothing was ever shipped.
So essentially they had an interest-free loan of $650 from me (which I had to pay my credit card co interest on) for two weeks and NEVER had the product in stock that they were purporting to sell to me. A total and complete scam. DO NOT do business with this company.