Quiznos Sub on Nelson Road Complaint - Customer Service - Order Service

Review by lercy on 2008-03-13
LAKE CHARLES, LOUISIANA -- On Tuesday, March 4th, 2008, I called the Quiznos Rest. on Nelson Road in Lake Charles, to place an order for myself and my daughter. The lady that took my order said it would be ready in 15 minutes. After hanging up the phone, I got ready to leave work and drove to Quiznos. Upon arriving, when I went to get my order, I was informed that they did not have the meat for the sandwiches I had ordered. When I asked why I was not told this when I called they told me, they were waiting for their truck. I told them the truck was sitting in their parking lot and was being unloaded. I then ask them to call the Quiznos that was located on Prien Lake Rd. and see if they had the meat. They told me that this was not allowed. I then cancelled my order and left. This is not the first time they have done this and it probably will not be the last.

Today, March 13, 2008, I called Quiznos Sub on Nelson Road and asked them for the Phone number to the Quiznos on Prien Lake Rd. I was told very rudely that they did not give out phone numbers to other Quiznos businesses. Then the person slammed down the phone in my ear. I will never use the Quiznos on Nelson Road again.

Thank you for your time and effort to listen to me.

Pat Henry
Comments:7 Replies - Latest reply on 2008-03-14
Posted by ejack053824 on 2008-03-13:
Ummmm...ever hear of a phone book? Geezzz!
Posted by MSCANTBEWRONG on 2008-03-13:
It is kinda rude to call one restaurant to get the another one's phone number...
Posted by D on 2008-03-13:
Posted by dimplepie on 2008-03-13:
This is a very meaningful complaint! This will definitely matter 20 years down the road from now!!!
Posted by MSCANTBEWRONG on 2008-03-13:
LOL dimplepie! :)
Posted by Anonymous on 2008-03-13:
They are probably both franchised and in competition with each other.
Sorry for the rude comments here, but I'm not surprised.
Posted by sarahnkrystal on 2008-03-14:
I agree with happyASAclam.

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