Embargo Informative - Horrible Customer Service
HYANNIS, MASSACHUSETTS -- We wentto this club on Saturday night. It was two of us, my husband and I. We ordered 2 drinks on my husband's card. Then we orderded 3 drinks more altogether. The total was 5 drinks. we were keeping the tab open. When we wre ready to go home, we asked for the bill. We were charged for 15 drinks, that we had nthing to do with. My husband was trying to solve the problem with the bartender, when the owner showed up. He was very very rude. He was saying that we were accusing his staff if overcharging!!.. while we WERE really overcharged, he was very ill-mannered, and was NOT interested in helping whatsoever.. and withot solving the situaion, he turned hs back on us and walked away. He also made a comment: "well, if it's not something you can pay for, then it's not the place for you"... After all, having made me cry, we had to wtill pay the bill that did not belong to us just to be able to leave.
It was a horrible experience and it's my first time trying to file a complaint. I'm not going to leave it this way.. We do not deserve to be treated ths way.