Sirius Satellite Radio Complaint - If you don't renew Sirius- they will turn you over to a Collection Agency!
Think you have paid in advance for a year and when it's up they simply cut your service? Wrong. They take your credit card # and renew you for a year, without notification or invoice. Did you make a one-time advance payment and then decide to drop the service? Think they will just cancel you at the end of year? Wrong again. They continue the service, hound you with phone calls then say you owe them money for the continued service, THEN TURN YOU OVER TO A COLLECTION AGENCY IN TWO MONTHS TIME, even after you cancel over the phone! The customer service people are located off-shore in the Carribean. It is just a big scam to get more money from cancellations. NCO is the agency and if you try to leave them a message they have a special line just for Sirius, and the mailbox is FULL. That should tell you something.
DO NOT subscribe to Sirius. If you are a subscriber and want to cancel, call them and make sure you are clear the terms of cancellation and never give them a CC#. If it looks like a duck and it walks like a duck THEN IT IS A DUCK. Sirius is a seedy organization. I used to rave about them to all I met. They have made a fool of me.
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