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Casio Complaint - My Camera - Casio Exilim-Ex-Z75
Casio Exilim-Ex-Z75 - Complaint
COMMERCE, TEXAS -- I bought this camera and when I went to take a picture it fell and now the lense thing is out and won't go back in. The company is telling me that I have to go through this long process which I have no time for, and no money for. I have bought 3 cameras from Casio and I am a loyal customer. I expect them to treat me that way. I just want another camera. And I can send in the one that isn't working. I just do not have time to go through all of what they are asking me to do. And to get the camera fixed will cost more than just buying a new one. Which I have no money for.
So right now I have 3 broken Casio cameras. And not one time have I been able to send them back. Its too expensive! So I just want a new camera, and they can have all the ones that are broken!
So right now I have 3 broken Casio cameras. And not one time have I been able to send them back. Its too expensive! So I just want a new camera, and they can have all the ones that are broken!
Comments:
Posted by Hugh_Jorgen on 2008-03-18:
So you keep dropping your cameras and you expect them to replace or repair them for free? Yeah, good luck with that.
Posted by thensider on 2008-03-18:
I am surprised they are even offering to assist you at all, since most warranties do not cover physical damage. you should be glad that they are trying to help you!
Posted by thensider on 2008-03-18:
also, it is not time consuming to send something in. You can buy the postage online and have the carrier come and pick it up. And the postage may not be cheap, but it is probably less than what it would cost you to get a new camera.
Posted by MSCANTBEWRONG on 2008-03-18:
The camera didn't break from some type of mfr defect. You dropped the camera...you can't expect the mfr to replace it because of your clumsiness. If they are willing to work with you to repair the camera, you have that option. Or the other option as you stated is to buy a new camera. I'm sorry for the mishap but it's not the mfr's fault or responsibility to replace a camera due to negligence.
Posted by Suusan B. on 2008-03-18:
You dropped the camera - - end of story.
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