EBay Complaint - Account Suspension
NEW YORK, NEW YORK -- I was recently suspended from ebay, I unknowingly posted two Dave Clark 5 CDs that turned out to be pirated; they sure looked real to me. Anyway, the initial email to me stated my suspension was for 7 days, okay I thought, I could live with a week off; I’m not a power seller, just a part-timer for “movie” money for my kids. The next day, I get a second email that tells me I have to go through a reinstatement process that included sending eBay BOTH a utility bill and a government issued photo identification card, which is a long way of saying Drivers License. I felt uneasy sending two pieces of sensitive information to ebay and immediately thought this was a phishing email. So I sent the email to them and after about 6 or 7 auto responses, someone actually contacted me that it wasn’t a scam, eBay really wants these two pieces of information. With identity theft on the rise, I told them that I would not be sending this and that it was an unreasonable request, after all with a utility bill and a drivers license in the wrong hands, a person could open accounts all over the place a wreak havoc on my credit, it’s just not worth the risk. So apparently, eBay has no such contingency plan for a 10 year seller with 100% perfect feedback that would allow me to go back with them in good standing. It just seems quite a harsh punishment, there are far more worse examples on eBay of copyright infringement, how about people selling homemade T Shirts of Zeppelin, the Beatles and a host of sports team insignias, those and others that sell Korean movies are making more money than little old me and they are engaging in intellectual theft, far worse that a couple of pirated CDs, that look so real you could not even imagine.
I can’t believe eBay would want all of this unnecessary ID verification when they already have a credit card, a Paypal account and an address of mine that hasn’t changed in the 10 years of my membership.
Oh, and by the way, it’s a total suspension which means I can no longer even bid on an item that I may want. Since when is this infraction the crime of the century? Yes, I made a mistake, but these terms seem unreasonable.