CVS Complaint - Incompetent Employees
LONG BEACH, CALIFORNIA -- Dealing with under trained slow cashiers is very annoying when all you're trying to do is a buy a couple (usually one) thing. this has happened at more than one CVS location. First incident: I was trying to pay for an item using my credit card and the register froze up. The next register was working fine, but how come the cashier made me wait 10 mins... I finally asked to pay at the other register, and her response was, "oh, ok." I mean the other cashier rang up 3 other customers while I was waiting. Second incident: I was at another CVS and stopped by to get an item, when I was paying with my debit card I decided to get some cash back to avoid making another stop at the bank. so on the KIOSK I selected the option for "cash back" I entered "other" and typed in $40. Well I guess the limit is $35 so I got error on the KIOSK. but before I could reselect a different dollar amount the cashier hit a button on the register and completed my transaction with out me even finishing my selection on the KIOSK. Her reasoning was since I selected $40 and I can only withdraw $35 the transaction automatically cancels the cash back request and processes the transaction as credit.
I told that I didn't even finish on the KIOSK and she processed my transaction. Guess what her response was, "the KIOSK has nothing to do with this (pointing at her register)." can you believe that....
Then to top it off the cashier was like, "you can buy a stick of gum and request cash again." I told her I wasn't interested in a stick of gum and walked out of there...no reason to get upset over incompetent cashiers.