Wendy's Complaint - terrible all around
LUMBERTON, NORTH CAROLINA -- when going to a resturant to eat and paying good money for your food you should get good service. and when someone works there they should either do their job correctly and politely or find another job. i went through the drive thru and ordered my food. not only did i sit there for about 20 minutes,, and not because it was busy, they had to bring my food out twice because it was wrong. assuming that since they had taken that long that they would have my order right, i drive off. when i get home, no fries, no bbq sauce, and worse the burger was not done. my fiancee called back to the resturant to inform the manager of the problem, the manager quickly getting an attitude and being very rude of course causing a negative response from us. after asking to speak to someone else the manager hung up the phone. we call back to get her name to make a complaint and that conversation ended with her calling my fiancee a dumb as- cracker.
so not only was this episode bad but for as long as i can remember, this has been the worst wendys i have ever been too. always dirty, rude, unprofessional... not even the employees look clean.
i really like wendys food but i truley believe that either a head man needs to come and clean house or close the resturant down. it is that bad!!!!!!!!!!!