United Airlines Complaint - Rude Staff And Overbooking Their Flights

Review by tumtum on 2008-03-21
ILLINOIS -- That place is a bad joke!! Rude staff and overbooking their flights. They ruined the first decent trip of any length my husband and I have in years. Then the after three tries to board "next flight", we gave up. One lady and her small son had been there since the day before and the flight had been cancelled, they were out on stand by. They finally threw in the towel and rented a rental car and were driving from Chicago to Orlando. Another man had gotten his tickets last July for him and his family. They did not have room for him and so he was on standby to go to Orland to meet up with his family.

Now to try and get our money back is going to be something else. After 3 hours on the phone we had to give a rest and will try again.

We will never fly United again!!!
Comments:2 Replies - Latest reply on 2008-03-21
Posted by bho55 on 2008-03-21:
All airlines overbook their flights.
Posted by memoryx57 on 2008-03-21:
They may all overbook their flights but that doesn't make it right!! It's called greed... in the purest form!!

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