O Charley's Compliment - Excellent Staff And Service

Review by FCO on 2008-03-21
NILES, OHIO -- My wife and I do not eat out that often, but once in a while we like to try anew restaurant(not necessarily NEW, but different from us). Anyway we got seated rather quickly and they were busy, the waitress came up and ask us what we wanted to drink and we told her, when she brought the drinks back out, she ask if we were ready to order, we said not really, this is the first time we had ever eaten at a O Charley's, so she briefly highlighted the menu and then said she would give us a few minutes, low and behold she came out with a plate of chicken tenders so we could sample their food, she also included all of their sauces, I looked on the menu and it was around $8.00 for the plate of chicken tenders, they were a nice golden brown and they were moist on the inside. After we placed the order, the restaurant manager came out and greeted us and said the waitress said this was our first visit and we said yes, he talk to us like we were friends, then he told us that he hoped we enjoyed our meal and our experience and hoped we would come back. It is a shame it is 60 miles away and gas prices like they are, because we would eat there more often.

I am sure not all of them are run like this, but in this day and age, it is amazing to even find one restaurant where they treat you like family. Although it has been a couple months or so, since we hate there, we think of them all the time, may just have to get a loan at the bank to pay for the gas, so that we can eat there again, it was that good of service and food.
Comments:11 Replies - Latest reply on 2008-03-22
Posted by sarahnkrystal on 2008-03-21:
Sounds like you had an awesome experience at a restaurant where they went above and beyond to be helpful and kind!
Posted by PMSNBC on 2008-03-21:
Great review! To bad there are not more of them around the country.
Posted by FCO on 2008-03-21:
It was, We have never had that good of service at any restaurant, of course we don't go to those restuarants were you need to take out a loan just to eat at them. not sure how they do.
Posted by Anonymous on 2008-03-21:
That's cool! Thanks for the post. I've never seen one of these places but I'll be sure to give them a try when I do.
Posted by Anonymous on 2008-03-21:
Do they have O Charley's in Texas?
Posted by D on 2008-03-21:
Do they have one in Houston?
Posted by Anonymous on 2008-03-21:
Google it up, old fart.
Posted by D on 2008-03-21:
none in Houston or Texas..pity..
Posted by Anonymous on 2008-03-21:
Were you planning a trip to Houston? I'm sure there's plenty of other joints for your dining pleasure.
Posted by Anonymous on 2008-03-21:
Darn. It doesn't appear there's any along the Orange Frwy either. Guess it will have to wait.
Posted by Anonymous on 2008-03-22:
Old Fart, I'm sure there must be somplace good close to that address you have in Houston. Keep looking, maybe a fish place that PHD's frequent?

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