Complaint Regarding Customers Informative - No Whiners Allowed
DAYTON, OHIO -- Hello everyone, I am currently a waitress at a well known family restaurant. I was introduced to this website through a friend, and I read some of the complaints that were left on here by a wide selection of people who will pretty much complain about anything only to make themselves feel better or to get their servers into trouble so they can score a free meal.
I have to put up with people everyday… People complain, they are rude, they ignore what the waitress has to say, and they let their kids go out of control. I have experienced chairs getting kicked because there was a hair in their food, come on people we can remake food you don’t have to get your panties in a bunch. I have experienced a kid trying to perform an exorcism on me, take your kids home and give them some discipline if they cannot behave in public lock them in the house where they belong and make them a peanut butter and jelly sandwich (no sugar added!!). I’ve had old people who are so senile they yell because they couldn’t remember what they ordered, and they think they received the wrong order, come on now check yourself into a nursing home you are ridiculous! So why do you continue to complain?!?
I think it is funny because a customer who complains about ridiculous things usually blames it on their server, when in reality about 10% of the time it is actually the servers fault. People do not understand the stuff we encounter on a day to day basis.
See what really irks me is when people do not leave a tip. If you do not have enough money to go out to eat and leave a tip at a sit down restaurant, go get some fast food. Now I can understand if a waitress gives you poor service, but there is only so much a server can take before they realize that they are not going to get a good tip so they don’t even bother. People that $3.50 that I get paid an hour can only stretch so far, I rely on your tips to pay my bills and sometimes that is not even enough for all the stuff that I have to do everyday.
This is the question that I always ponder, Why is it that every single time I am busy people like to constantly run me back and fourth, yet when I am slow they do not? I give them the same service as I do when we are slow so what is the difference? Then the funny thing about that is the people who make you a runner are the ones that leave you an awful tip? What is wrong with you?
I wish everyone could step into a servers shoes for one day and see how it is. I will give you just a little taste of it.
Everyday I go into work I clock on and immediately stock everything up for a dinner rush as I am waiting on tables. Usually I have the dining room to myself from 2pm-5pm and if I get busy then I get into trouble because there is no one there to help me. Of course I pick up all of my slack then the cook gets behind, then I have to go out to each table and explain to them what the situation is, and find anything I can to make them happy. This is when people realize that I am vulnerable and they will do anything in their power to make the situation worse and give me $hit. So then other employees start to come in, yippee! Our night is complete and everything is going to go smoothly right? Wrong! That just means more people to use the stuff that I stocked for my tables and leave me with nothing. Which in turn makes me have to go and fill up things repeatedly for my customers in order for them to leave with a smile on their face and a fat tip on the table to show me what a great job I did. Which sometimes doesn’t happen and nothing is left to spare for all of the hard work and time that I spent on you while you ate your dinner in peace.
So I leave you with this thought, In the world of customer service “The customer is always right” but in the world of servers, as soon as that customer walks out of the door they are immediately called an “A$$hole”. Remember we are called servers not servants. Thank you for taking the time to read my complaint about the complainers.