DirecTV Inc Complaint - Product Installation
ELKTON, FLORIDA -- BEWARE!!!! DIRECT TV practices bait and switch to add installation cost to their services. After confirming with two different sales agents that a new HD satellite, HD receiver and new cable would be put in a bedroom without cable for a specified price, the technician required a $52 addition fee for the quoted services. We found out from a friend who works for DIRECT TV that they are encouraged to charge for extra
things' to increase the cost. I have repeatedly asked them to listen to their recording to confirm my quote-but all DIRECT TV will say is they said there could be additional charges.
THEY ARE A DISHONEST COMPANY...GET YOUR QUOTES IN WRITING...THEY ARE UNTRUSTWORTHY!!!!!