Alltel Complaint - Alltel Cancels Account And Wants Phone Back That I Paid For
KALAMAZOO, MICHIGAN -- I bought an Alltel phone. The front screen was defective. Alltel sent me the same model # which again had a defective screen. Now, because I had the audacity to complain about it, Alltel canceled my account.
Alltel wants me to pay to send the current phone I paid for back to them. They never mentioned issuing me a refund on the phone once they receive it.
Alltel is also complaining that I have been roaming for 3 weeks. What's the point in signing up for a national plan then?
Stay away from this company. They will rip you off every chance they get.