United Airlines Complaint - E-ticket - Don't buy one for someone else
NEW YORK CITY, NEW YORK -- I live in New York City. Using the internet I purchased a roundtrip ticket from Denver to LA for my daughter, who lives in Colorado. The purchase was charged to my credit card, but the e-ticket I and she received stipulated that it could not be used unless the credit card to which it was charged was presented at the airport.(This was in addition to the usual requirement that my daughter have a valid ID such as a driver's license or passport.) I called to complain about this--since the ticket was charged on MY credit card, I am in New York, and my daughter will be using the ticket in Colorado.
United's response: "Tough luck buddy!" I was told I would have to go to a UA counter at a New York City-area airport to validate the ticket. I don't have a car and a cab ride to the closest airport (La Guardia) is approximately $90 round trip, after paying tolls etc, plus consuming at least 1 1/2 hours of time. Also I am 80 years old. The only people I could reach to complain about this were in India and they said they couldn't do anything about this requirement, which I have never encountered before in purchasing airline tickets from any airline.
Needless to say, this is the last time I will ever purchase a ticket from United Airlines (or is it really "Mumbai Airlines"?)
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