Ford Motor Complaint - Blown Head Gasket - 1997 Ford Windstar Minivan
PALO ALTO -- After shopping around for a good used minivan last year, I settled on a 1997 Ford Windstar. It had about 75K miles on it, but it looked good. I had seen the talk on the web about the earlier model years having trouble with blown head gaskets-but the dealer assured me: "That's not a problem anymore. We have since fixed it." At 82K miles, the head gasket has blown. It will cost me somewhere between $1500-$2000 to repair. I have since learned that there are increasing numbers of Windstars from 1993 all the way through 1998 with the infamous 3.8L V6 engine that seem to share the same problem with the head gaskets. In spite of the fact that Ford quietly acknowledged the problem in the earlier years-and that the manual states that the head gasket "is expected to last at least 120,000 miles or more", Ford has been of absolutely no help. Every mechanic I have spoken to assures me that head gaskets are not considered parts requiring service-and that the Ford 3.8L V6 is notorious for blowing head gaskets. I think that ford should be held accountable for this, and should offer to repair these vehicles.