America Online Complaint - Lousy service
AOL version 4 was wonderful. However, with each successive generation problems get worse with no help from AOL whatsoever. (A 13 page "letter" explaining how to try to fix my computer to accept their service is a joke. This must be a form letter as many of my friends and co-workers got the same letter.
Their patch only takes 3 hours to download.
I know their broadband service is a bust, but to purposely slow down dial ups to try to get you to pay "a little more" for the service you are supposed to be getting now is ridiculous. That's called fraud and extortion in most circles. Or as the California people will recognize " bait and switch" Will be getting new ISP soon . Thank goodness!!!
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