Vonage Complaint - You're not important, especially when you're not a member
On 2 separate evenings my husband received phone calls from Vonage, on his cell phone. We are not members of Vonage, so why were they calling us?! He called and asked why they had called. The representative asked him several times if he was a Vonage customer, and what the phone number was that called him. After giving the phone number, and repeating that we weren't customers, my husband asked for a manager. After arguing with the representative for 20 minutes, demanding to talk to a manager, my husband asked why he was refusing to let him speak to one. "The managers will only talk to Vonage members." WHAT?! Are you kidding me?! He never did get transfered to a manager, and he also had to give his name, address, and cellphone number JUST to get them to put him on a no call list! I would advise no one EVER become affiliated with Vonage.
If they treat people that don't spend there money with them, badly, then why would they honestly treat a paying customer better. Obviously, they just want your money.