Electrolux Complaint - Quality issues
I bought a Electolux washer model EWF 551 18 months back.When the product was hardly out of warranty,it failed.The technician identified the problem as PCB failure and faulty door lock.There was no physical damage to the washer.
I have used other washer earlier and did not have any failure.The last one I used was from LG which I used for more than 5 years without any failure.It is currently being used by my relative and is still working fine even after 7 years from the date of purchase.
The quality of electronics products has improved tremendously in the recent years that I have not come across a PCB failure in any products I use.
It proves clearly that the Electolux model EWF 551 is of very poor quality.My friend had a similar problem with Electolux washer.His washer failed after warranty and he got it repaired paying a huge sum.I paid close to 50% of the original price as the repair charge.I am wondering if this is part of the company's service revenue plan.Imagine if the company can get 50% of the product price as service charges immediately after warranty expiry at the cost of customers. In fact my friend discarded the Eletrolux and bought another reliable brand.
Please share if there are similar experiences.
Think twice before choosing an Electrolux washer.I am sure you will not like to pay 150% for a poor quality product.
I paid half the price for my LG washer 7 years back and it is working perfectly even today.