AAMCO Transmissions, Inc. Complaint - AAMCO Diagnosing Problem Wrong
MONROEVILLE, PENNSYLVANIA -- I took my car to AAMCO on Friday in the Greater Pittsburgh area (Monroeville, PA) when it was not driving properly. It was not shifting and had no power. I dropped it off telling them that I needed it back by Monday to drive back to Wilmington, DE where I live.
AAMCO was able to fit me in and called a couple of hours later saying that it needed a basic transmission overhaul saying that the pump was not receiving enough fluid pressure and that the transmission fluid looked "varnished." The cost for the transmission overhaul would have been ca. $1500.
Over the phone with the description I provided, they diagnosed the problem as an issue with the powertrain as opposed to the drive train. I took the car to Transmissions by Lucille in Penn Hills, PA. After checking at a few simple things (air filter and mass air sensor) and a couple of road tests they ruled out a transmission problem.
[snip] at Transmissions by Lucille and his technician suggested that I look at the spark plugs, fuel filter, and the catalytic converter ("cat") in particular. After picking the low-hanging fruit (e.g the plugs, wires, air and fuel filters), the problem was not resolved. I then dropped the catalytic converter from the exhaust system.
As soon as I did that and took the car for a road test, the problem was gone. After a few calls on Saturday morning, Monroe Muffler (Plumb Boro, Rt. 286, Plumb Boro, PA) was able to fit us in for ca. $500. With the cost of the maintenance items that were required or over due and the cat (installed), the total was ca. $625.
For the ca. $1500 that AAMCO was charging, none of these things would have been fixed (by Monday when I needed to be back in Wilmington, DE) or diagnosed.
I have never dealt with AAMCO before, but the 10% off coupons that they gave me were good scratch paper for the quotes we got for the new cat.
Transmissions by Lucille saved me a significant amount of wasted time and money!
Transmissions by Lucille
47 Verona Rd
Penn Hills, PA 15235
Phone: (412) 731-5860