ICICI bank Complaint - Poor Service
I am an Indian living in the USA. My ICICI account is in India with Maratha Mandir Branch, Mumbai. Due my inability to operate this account while abroad it became dormant. I tried to get this activated and called up ICICI call centre. My old father went to their branch in Patna too to find out how to get it activated. I was told to submit documents to Maratha m. branch, which I did by post and sent an e-mail too containing scanned documents. however it's almost 6 months but not even a single word from them.
I have tried calling again and again and my father visited their Patna branch again, but now we are running in circles, while ICICI bank is enjoying my money rotting in their bank. I would recommend all NRIs to be very careful of this branch.
Their service is the poorest of all banks I have ever dealt with.
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