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Productorials Inc Informative - Beware of Productorials Web Design

Review by redsocks on 2008-03-30
BOSTON, MASSACHUSETTS -- These guys are a joke. They program in a language that no one else can use. This forces you to stay with them or start from scratch. We decided to start from scratch rather than waiting and waiting and then wait some more for them to work on our $100,000.00 plus project that took 9 months before we gave up.

Beware of Productorials they're like shady contractors that start 5 jobs at once and finish none. When you ask for information they treat you like you asked for a kidney!
Comments:4 Replies - Latest reply on 2008-07-02
Posted by Anonymous on 2008-03-31:
If you have a contract then take them to court for failure to perform.
Posted by KCP on 2008-04-30:
I am the owner of Productorials, the company this individual felt he had a poor experience. We did indeed work on a large project for his company, Explorer Van; but as always, there are two sides to the story.

Firstly, the languages used to create the website in question were Adobe ColdFusion, Adobe Flash, and Adobe Flex - hardly languages nobody knows how to use.

Secondly, like all companies who provide services, we rely on three simple things: timely payment of services rendered, a clear point of contact at the client, and a general understanding between service provider and client that project quotes reflect the reality of a time- and materials-based business. Unfortunately, this client took advantage of 100+ hours of design and production time that they refused to issue payment for. We always strive to treat clients with respect and dedication – but clients must also uphold their end of the bargain by communicating internally and making decisions in a timely manner. When Explorer Van chose to transition to another company, we worked with their new provider to transfer both files and knowledge, and I’m confident that we left them in good stead.
Posted by Jonestimes6 on 2008-06-22:
Our company had the same problem with them. They over promise and under deliver. Do yourself a favor, there's better out there with less attitude and a lot less money. Productorials.com is not a good company to work with in our opinion.
Posted by Josh111 on 2008-07-02:
I checked out these folks and I was not impressed. They speak like they have a huge bank of offices with a huge staff but I found that not to be the case. The price they quoted was more than twice what others quoted with much less content.Try Netcome solutions for example amongst others.

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