Sears Informative - Sears Refrigerator And Repairs
GULF COAST AREA, TEXAS -- Word of mouth is their best advertisement.
Yesterday, a representative (repair person) came to my home and repaired my refrigerator. Before he did the work, he gave me an estimate. The cost was $178 labor and $58 for parts. If I had said no then I would have had to pay a $60 service charge and still have a non working refrigerator. I have been buying Sears products for 35 years and that has come to and end as of yesterday. It took the repair person less than 45 minutes to do the job, that is over $200 an hour for labor. My family doctor doesn't charge me that much. My mechanic doesn't charge me that much per hour. Why should a Sears repair man demand that kind of money when they know your stuck and need help?
I would not recommend Sears to you or any person I know, and I would recommend that you take this into consideration when purchasing a product from Sears.
Sears had the best appliances for many years, but now they don't last five years. When we bought our last dryer from Sears, the salesperson told us that Sears makes their products to only last five years. Our freezer is a Kenmore but it is made by Frigidaire and we had problems with it in less than two years. Our refrigerator is a Kenmore but it is made by Whirlpool and it broke down in 20 months. What I am saying is, Sears products don't last and if you don't buy their service policy then your in for the surprise of your life when you call Sears for a repair job.
I told the representative that I was going to post this on every bulletin board I could find on the Internet and that is just what I am doing. Good luck if you use Sears.(own by K-Mart)