Mercantila Complaint - Service Problems - Inversion Boots, General Poor Service
CALIFORNIA -- Mercantila is indeed a Shell company. They distribute product for a variety of companies. Unfortunately, the companies they distribute for, apparently don't know their record of unprofessional, poor and deceptive business practices.
My experience: Product sent to wrong address. Unable to deliver in a timely fashion. Attitude on the phone. Constantly passing responsibility to next level, with no follow-through. No replies to phone or e-mails. No credit to credit card.
Deliberately make me go through my credit card company to get credit on a cancelled order.