Idearc Media Complaint - Idearc Should Refund Everyones Money and Closed By Government
VINELAND, NEW JERSEY -- Going on past a year now, I agreed to publish ads in 5 books, I was told I would proof and sign the ad before it was published, I called the rep several times about the proofs, who said it takes time, well the first book came out, I was disgusted by the poor ad, I called, the rep was no longer there, the manager said she would take care of this. 2nd book came out, same crappy ad, she said it would not happen again, 3rd and 4th books came out, they assigned another rep to my account who seemed to be doing a good job, well low and behold, 5th book came out, just as bad as the other four. All they want to offer is reduction of advertising in the future. I just read another person's complaint that said they did the same with his ads and the second year's ads also came out wrong. Isn't this company governed by someone to made good on their mistakes.
This company is really bad, if you have other books in your area, don't waste your time with Idearc, you will regret it when a year goes by and your still repeating your story to yet another customer rep who will do nothing for you.