Kentucky Fried Chicken Complaint - What A Waste - Restaurant
LODI, CALIFORNIA -- I went into KFC on Lodi Ave. in Lodi, Ca. last night (4-1-08) and ordered $30 worth - I asked the woman, who I think is the assistant manager of the store if they can exchange my side of 1 breast from crispy to original (it was the only part of the order that was actually for me and they never asked if I wanted original or extra crispy etc.) I could see she was irritable, the restaurant is a small one and there were other guests waiting, plus my order was a big one. Anyways she then held the box up to me and double checked if I wanted original, when I said yes she threw the box in the garbage looking back at me to make sure I saw. Ugh I went from being care free and patient to mad and disgusted. I asked why she had to put it in the trash and she stated that once the order is over the counter it has to be thrown out. When I pointed out that it never went over or even left the counter she corrected herself, saying once its out of their warming cabinet it has to be thrown away.
All she had to do was exchange it, no one touched it w/ their hands or took it more than 2 feet from that case - I didn't even touch it. This country is so wasteful, dreadfully wasteful, I am so ashamed and embarrassed of our way of thinking, I only hope all the poor starving people around the world never find out the attitude and behavior of out society.