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CellularOne Complaint - Threats of abuse, threats of credit damage - Cell Phone service
Cell Phone service - Complaint
KETCHIKAN, ALASKA -- Last year Cellular one shut off my cell phone to get me to come in to their store and buy into their new GSM cell service. I went told them my phone stopped making and receiving calls, they informed me I had to buy one of their new $300. GSM phones, I did and the phone would not work from my home or place of business (which by the way is in plain view of the cell tower) so I returned the phone and told them to shut off my service that I was moving to Verizon cell service because it worked. The Cellular One employee then attacked me and threatened to take me out to the parking lot and beat me up! I told them to just shut off my phone since I was no longer under contract and had paid my bill in full, then left their store.
Five months later Cellular One is still billing me plus pilling on the late charges and threatening to destroy my credit rating. I have called each month to get this problem fixed but each time I get the run around and they still haven't closed my account!
I guess the only thing left for me to do is file assault charges and sue the pants of them!
Danger! do not do business with Cellular One!
Five months later Cellular One is still billing me plus pilling on the late charges and threatening to destroy my credit rating. I have called each month to get this problem fixed but each time I get the run around and they still haven't closed my account!
I guess the only thing left for me to do is file assault charges and sue the pants of them!
Danger! do not do business with Cellular One!
Comments:
Posted by bigboxworker on 2008-04-02:
Why didn't you call the police? If a cellular one employee said he was going to assault you that's already a crime.
Posted by FoggyOne on 2008-04-03:
So what did the police say when you called them about the threats of assault?
Posted by Anonymous on 2008-04-03:
I believe since five months have passed there is very little, or anything that the police will do for you now. If you felt "threatened" it should have been reported to the police immediately, followed up with a written letter to the corporate office of Cellular One describing ALL of the issues, sent certfied and return receipt requested. You may have also been placed on a new contract since you bought a new phone. I know you paid $300, but cell phones are expensive these days and that may have been a discounted price. You might want to check your receipt and see if there is any mention of a new contract expiration date.
Posted by abobo on 2008-04-03:
There must be missing story between when you asked for your phone to be shut off and the attendant attacking you. Since it seems where this is where the transaction went downhill, please provide it.
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