Slumberland Inc Complaint - Customer Service
THIEF RIVER FALLS, MINNESOTA -- The worst customer service experience I can ever recall. While choosing a new mattress to replace a warranty problem they tried to downgrade the quality of replacement while trying to encourage me to spend money to receive the exact mattress which I ended up getting for even exchange.(instead of a $1200 mattress they tried to give me a $500 one)
The associate was rude, condescending, and argumentative. Simmons was paying for the replacement not them BUT you sure would have thought they were.