Target Informative - Target Optical Lewisville, Texas blew it with me
LEWISVILLE, TEXAS -- I went to this Target Optical in Lewisville thinking "well, it's a department store, but I like all their other stuff, so why not?".
It turned out pretty badly for me. I was rushed through an exam, given defective trial contacts, and they gave me the wrong prescription for the replacements. They gave me no instructions on the kind of contacts I had. They always waited for me to call them to check when my stuff came in, instead of letting me know.
Several times they said they'd get a copy of my prescription for me, and after about 4 times of asking and getting the run-around (they don't even keep the prescriptions there), I finally got it.
The messages did not seem to reach the doctor, and the next shift person did not know anything of the arrangement.
The doctor is only there on weekends and is almost always booked, which makes it difficult for scheduling any follow up.
I finally got my prescription and got out of there to a real full-service optometrist.