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Buy-Event-Ticket.com RazorGator Complaint - Ticket Sales To An Event

Review by dana599 on 2008-04-04
I purchased tickets on line through this company for an event along with 4 other people so we could go as a group. Tickets were purchased in Jan, the event was in Aug. I received an email with my confirmation number and another one saying my order had been processed successfully. At that point we all purchased our airfare and made hotel reservation. 2 month later I received a call saying my tickets had been changed to a later date.No one else in our group was called and told this. I immediately called Razor Gator and said I had to have them for that night. The girl Mona told me this performance was not taking place on that night and that is why the tickets had been changed. After calling the event location I was told the performance was taking place.

I called Razor Gator back and they said you can take these tickets or we will refund your money. I cannot believe a ticket company can do this to you after you have purchases your tickets so far in advance, they charge your credit card, send you a confirmation and then dictate to you when you can go.

Of course I checked with other ticket companies and there are no longer good seats available. So if I want to see this I can go when they want me to go.
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