Larry Miller VW - Avondale AZ Informative - Incompetent Service - VW Service
AVONDALE, ARIZONA -- Took my 2005 Jetta in for routine service (they've rigged it so you can's have the oil changed on new model VW's except at the dealership) and told them my breaks were squeaking could they check it out. Picked the car up and was told that the cause was "dust on the breaks", caused by light breaking, and that I should break hard occasionally to make it go away. Sounded weird, but whatever, they're the experts. Squeak continues, come back for another oil change 5,000 miles later, told this time, that the pads are getting thin and that on my next service they should look at them again.
5,000 later, oil change at another dealership, forget the pads, by now the drums need replacing, $400 and change.
Called the service manager, never bothered to call me back. Needless to say they'll never get a dime from me again.