Express Credit Auto Complaint - Sells Lemons! - Auto Dealer

Review by chaderick on 2008-04-04
OKLAHOMA CITY, OKLAHOMA -- This is to inform everyone of the poor product sold by this company. I normally hate to hear people complain, however feel everyone has the right to know what I DID NOT before purchasing from this company. The first car I got was in and out of the shop 6 times starting a couple weeks after purchase. After nobody could figure out how to fix it they swapped out vehicles.(as they should have) The new vichle which have had for 65 days now if in the shop already. Needs a $550 of work done to it. This car is a 04' Nissan Altima. The company won't do a thing to help us out. They basically talked down to my wife stating that we were ungrateful for the hoops they jumped through on the first lemon(which they should have)and they could do nothing for us this time.

Their manager Rich also stated that any car we could expect problems from any car we might purchase from them. I always pay on time and refer anyone to honestly good businesses. I am very disappointed as I am in sales and customer service myself and feel that things could be handled on a much more professional basis.

It is my fault for buying a car there in the first place, however you should all know this before wasting your $$$$$$ here.

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