Dillards Complaint - Clothing Return
WILMINGTON, NORTH CAROLINA -- My mom bought a dress for my daughter from Dillards that is two hours from where we live. My daughter found a dress she liked better not from Dillards. My mom used her debit card to purchase. I contacted the store and I explained how far we live and my daughter found another dress and wanted to put that money toward the other dress. He stated they would have to credit back to the card or give store credit. I advised him my mom is away I don't have her card and we were not satisfied with the dress. He would still not comply.
I will not shop at Dillards ever again. They have inconvenienced me, my mom and my daughter. Now I will have to get the card from my mom take it back to credit her card 2 hrs away. I will have to do it that way because I do not want a store credit, I will not spend money there again.
Do not use Debit at Dillards, if it is a gift the receiver will get taken....
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