Petsmart Complaint - Customer Service - Service
JACKSIONVILL FLORDI -- We waited for ten min. for help after asking the clerk to send someone to help us. There were several employees that where stocking shelves but did not bother to help. I went to ask the lady at the grooming center she said she was not in charge to ask the man stocking shelves. He was part of the manager team so I feel like instead of excuses something needs to be done. This is a good way to loose customers who pays their pay.
This is not the the first time this has time this has happened. My husband and I both belong to many animal services and we are sharing this information with them also.