Comcast Corporation Complaint - Lack Of Service
MORGANTOWN, WEST VIRGINIA -- I have been living at my address for 8 years, from day one I have been trying to get cable services.
Upon contacting Adelphia at that time who was in financial troubles was not able to supply me with cable services.
Years go on and Comcast buy out my area, I got a call from one of their sales reps who offered me cable service, I did explain to them cable is down my road but not to my house, I was told that would be ok as they will run the cable!
2 engineers turn up at the booked time (I took a vacation day) and told me they could not run the cable, it was too far away (300 Ft) and they left, I called Comcast to ask what the hell was going on and the did not give 2 craps.
I filed a complaint with the BBB and got a reply from a Comcast official within a couple of days! (WOW), they told me they would send out a site surveyor to assess the situation.
I got a call back a couple of days later telling me they could install the cable for $6000.00.....
$6000.00 for 300 Ft of cable, then they told me it was not worth it as I would not earn them any money for a long time!
I have dish and another dish for my internet now! for all I care Comcast can go to the scrapyard, which is where they seem to be heading!
I would like to see corporations like these broken up into smaller companies, to provide a better service and to treat their customers/potential customers with some respect.
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