Holiday Inn Cancun Mexico Complaint - The treatment of Americans at this hotel

Review by rbsurfer on 2008-04-06
CANCUN, MEXICO -- I am a white average American. And while staying here in Cancun, Mexico I stayed in Holidy Inn Kukulcon Km 2.5 s/n CP 77500 Cancon QR this is the worst hotel if you are an American they treat you like a second rate citizen. You will wait while they talk nice to the mexician family in front of you and the they will talk to you like you are a piece of you know what!! They will not take care of any of you r problems and will undermine your every question you ask like you are stupid!!! I will never stay here at this Holiday Inn and I wonder how many more are like this one. Sincerely Ripped off on hi vacation!!!
Comments:5 Replies - Latest reply on 2008-04-07
Posted by Anonymous on 2008-04-06:
Your review really doesn't have any specifics that support your complaint. You said that they made you wait while they talked to the nice Mexican family in front of you - if they are in front of you, then you should wait, right? What problems didn't get taken care of and what questions did you ask that they made you feel stupid? Also, what is a white average American?
Posted by Ben There on 2008-04-06:
Before I can decide if this review is helpful I would need to know what kind of questions and problems you confronted them with... Was the room not good enough for a white average American?
Posted by Anonymous on 2008-04-06:
rbsurfer, turnabout is fair play, that is what they say you know. I don't stay at Holiday Inn's anywhere because you still got a better then 75% chance that they will treat you the same way no matter what country you are from.
Posted by tander on 2008-04-06:
I agree, what is a average white american anyways? I hate that just because things don't go someones way or they're a different color or whatever that they're being rude or being racist, could it be just because you were behind them and they were there first and you had to wait?
Posted by Anonymous on 2008-04-07:
I would like more details on this. It does sound like the poster is upset because they had to wait behind people ahead of them.

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