Against All Odds/AAO Complaint - Asked To Leave The Store For Shopping
POUGHKEEPSIE, NEW YORK -- Today I was at the Poughkeepsie Galleria in Poughkeepsie, New York with my two teenage daughters. My daughters love Ed Hardy, and after noticing a t-shirt in the window of AAO we went in to look. As the girls looked around, I noticed the Ed Hardy shirts next to the register. I lightly touched the shirt as I examined the screen on the front. The gentleman behind the counter asked me if I needed help, I stated no I was just looking, he then stated "We are very sensitive about ED HARDY shirts, someone just tried to steal one, I will have someone help you." I stated I just was looking but if that was necessary by all means call the sales associate, when she came over I pointed to several different items that she could show me, (oh joy a personal shopper!) He said no this is our policy you can't touch the clothes and I asked where was this policy written, and at the point he replied loudly "IT'S OUR POLICY YOU CAN LEAVE NOW" Never before have I been asked to leave a store. This was an absolutely embarrassing and degrading experience in front of my children. I am pursuing this matter with the Galleria and the company.
I believe this is only the policy when African Americans are in the store, as a professional woman with strong relationships in my community, I am asking all people to go into AGAINST ALL ODDS and their outlet store AAO and please, please touch the merchandise and let me know what you are told.