Broadway Photo Complaint - Horrible, Deceptive Deallings With Customer
BROOKLYN, NEW YORK -- I order a camera on line. The next evening I received an email telling me I needed to call to confirm the order. Since I had paid for 2 day shipping I'm thinking the order should be on its way. The fast-talking salesman has me ordering $599 worth of stuff for a $279 order. Within 30 minutes of this call, I cancelled the order via internet. I have since been told that that was too late the order had been processed. I would have called to cancel the order but the order lines closed at 9pm and I was not off the phone with this guy until after 9pm. I realize that I did place the order and allowed my self to be strong armed into thinking I needed more than what I ordered.
Now I have to pay a $100 restocking fee. The "extras" I ordered turn out to not be necessary at all for the operation of the camera.