Keene Kia Complaint - 07' Kia Sorrento, Keene Kia is Horrible

Review by MyOutdoors on 2008-04-08
01452, MASSACHUSETTS -- Be careful with this company and dealership. Worst customer service I've ever had the displeasure of dealing with. My rotors went at 10k miles and they turned them. Now at 31k miles, Kia of Keene claims I didn't bring my vehicle is for routine brake maintenance? This is a joke right? Nope, I have a 07 Sorrento that I'm now expected to pay over $400 for new rotors with only 31k miles and has been fixed prior for the same problem. Service manager David admits Kia has a brake problem but showed me some bogus email supposedly from Kia claiming they will not warranty rotors? Do not by from this company! What a mistake I've made.

Kia of Keene is useless and hides behind anything they can in order to get money from you. Very high pressure sales as well as a lot of "Bait and Switch". Do your homework people and read all the complaints on this crappy company.

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